Algemene voorwaarden

Coaching/hypnotherapy:
  • The client is aware of the treatment form(s) used and is aware of the treatment plan (taking into account that a treatment plan is an estimate).
  • The client cannot derive any rights arising from the treatment. Samira Broer has an obligation to make efforts towards the client, but no obligation to achieve results.
  • Samira Broer is obliged to refer the client to a fellow therapist or doctor if the treatment is inadequate.
  • The Head to Heart Hypnotherapy includes 3 hypnotherapy sessions.
  • The Self Love Circle is a group program of 3 months and can be extended.
  • The Soul Awakening program is a coaching & mentorship program. The program is concluded for 12 consecutive months and can be extended.
  • The client of the Soul Awakening program receives a coaching agreement for the period that it follows the mastermind, which must be signed digitally.
Termination:
  • Termination of the treatment can only take place by mutual consent.
  • The treatment by the therapist can be terminated unilaterally if it cannot reasonably be expected to continue the treatment.
Payment:
  • When the client enters treatment with the therapist, it is informed of the rates requested by Samira Broer.
  • Payment takes place by mutual agreement between the client and Samira Broer and always by invoice that the client receives by email.
  • The prices include 21% VAT.
Client file:
  • The client is aware that Samira Broer keeps a client file.
  • Samira Broer treats this client file in accordance with the Dutch AVG and in accordance with the requirements set.
  • The client can request a copy of this client file that relates to the client.
  • The client can demand the destruction of the client file relating to the client and Samira Broer is legally obliged to cooperate with this unless there is a legally (legal) demonstrable reason for this or if the personal data is essential for the care of another person. client in connection with hereditary diseases or due to another demonstrable medical cause.
Cancellation:
  • Appointments must be canceled at least 24 hours in advance or charges may apply.
  • After purchasing the online programs: Empower yourself and Manifesting 3.0, a 14-day money back guarantee applies. After 14 days no refund is possible.
  • If the client agrees to the digital agreement to receive weekly coaching during the programmes, the following applies:
  • Self love Circle: client has the right to change its mind within 14 days.
  • Soul Awakening program: client has the right to change its mind within 30 days. This is sufficient time to get a good impression of the working method and within this time a client can still change his mind if this does not suit him/her.
  • No refunds are available after 30 days, with some exceptions. This is always done in consultation with the client.
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